Privacy Statement

Date: June 2010

This Privacy Statement discloses the way in which Joanne Ryan trading as Babybliss® (or Babybliss or we or our) collects, uses, discloses and protects personal information of its clients and visitors to our website.

Why does Babybliss collect personal information?

Babybliss collects personal information to:

• conduct our business;
• provide services to clients;
• market our services; and
• work efficiently with our suppliers.

About whom do we collect personal information?

The type of information we may collect and hold includes (but is not limited to) personal information about:

• clients (including parents or guardians and their children);
• potential clients (including parents or guardians and their children);
• visitors to www.babybliss.com.au; and
• business associates such as suppliers of goods and services and their employees or subcontractors.

What kinds of personal information do we collect in relation to clients and potential clients and how we collect it?

The type of personal information Babybliss collects and holds in relation clients and potential clients includes (but is not limited to):

• names, street addresses, postal addresses, email addresses, telephone numbers and occupations;
• client histories including medical, environmental, psychological, emotional and situational information;
• credit card information; and
• other information which assists us in providing services to clients and conducting our business.

Babybliss will generally collect personal information from clients and potential clients by way of face-to-face or telephone consultation with the client and in the case of a child, from the parent or guardian of the child. We may also collect information from emails and other documents you provide to us.

What kinds of personal information do we collect in relation to visitors to www.babybliss.com.au?

We only collect information from visitors to the website who request that we contact them or sign up to receive our newsletter.

If a visitor to our website completes a contact request form, we collect the visitor’s name, address, telephone numbers and any other information provided by the visitor in the form which may include information about the visitor’s child or child for whom the visitor is responsible.

If a visitor signs up to receive our newsletter, we collect the visitor’s name and email address.

What kinds of personal information do we collect in relation to business associates?

The type of personal information Babybliss collects and holds in relation business associates includes (but is not limited to):

• names, street addresses, postal addresses, email addresses, telephone numbers and occupations;
• credit card information; and
• other information which assists us in providing services to clients and conducting our business.

Cookies

Babybliss does not presently collect IP addresses or use cookies and applets.

How might we use and disclose your personal information?

In general, Babybliss uses and discloses your personal information for the following purposes:

• to provide services to clients;
• to conduct our business;
• to communicate with clients, business associates and visitors to our website;
• to market our business, services and products;
• to deal with suppliers;
• to comply with our legal obligations; and
• to help us manage and enhance our services.

To whom might we disclose your personal information?

We may disclose your personal information to:

• other companies or individuals who assist us in providing services to you; and
• anyone else that you authorise us to disclose it.

How do we keep personal information accurate and up-to-date?

Babybliss endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you. Our contact details are set out below.

How do we protect your personal information?

Babybliss takes all reasonable steps to ensure the security of our system and the information which we hold about you. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Babybliss.  However, Babybliss will not be held responsible for events arising from unauthorised access of your personal information.

Enquiries

If you have any questions about privacy-related issues please contact the Babybliss team: Jo Ryan, 02 9328 2157 or jo@babybliss.com.au.

Changes to this Privacy Statement

From time to time, Babybliss may review and update this Privacy Statement. Revised versions will be updated on www.babybliss.com.au .